Cancellation & Refund Policy

No refunds will be provided once a roadmap has been successfully generated and delivered

Refunds are only available if the AI system fails to generate and deliver the roadmap after payment has been processed

In case of AI failure, you will receive a full refund or account credit within 3-5 business days

All refund requests must be submitted within 7 days of the failed transaction

You may cancel your request at any time before the roadmap generation begins

Once generation has started, cancellation is not possible as the AI processing has commenced

Cancelled requests before generation will receive a full refund

No partial refunds for cancellations after generation has begun

Payments are processed securely through our payment partners

Refunds will be issued to the original payment method used

Processing time for refunds may vary depending on your payment provider

Account credits are applied immediately to your balance for future use

Technical failures on our end that prevent roadmap delivery

Service outages lasting more than 24 hours during processing

Data corruption that makes the generated roadmap unusable

All exceptional cases are reviewed individually by our support team